Jo Mayer, head of Everyday Banking at Barclays UK said: “Barclays Local provides a flexible way to reach customers in new locations and retain a presence where customer footfall has reduced, bringing face-to-face support to convenient locations.
“As visits to branches continue to fall, we need to reimagine where and how we show up to provide the best service for customers now and in the future.
“Our new banking pods and community pop-ups help us to tailor our in-person support for each location, including support with digital skills.
“In areas where we close a branch, we will maintain our presence in that community offering an alternative face-to-face solution.”
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